Privacy & Policy
Privacy & Policy
At My Mom’s Recipes, your privacy is very important to us. This Privacy Policy document outlines the types of information that are collected and recorded by us and how we use, protect, and manage that information. By accessing or using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect the following information:
Personal details such as name, phone number, email address, and delivery address
Order-related information including products purchased and payment method
Communication details when you contact us via forms, WhatsApp, email, or phone
Technical data such as IP address, browser type, device information, and pages visited
We collect only the information that is necessary to provide our services effectively.
2. How We Use Your Information
The information collected from you may be used for the following purposes:
To process, confirm, and deliver your orders
To communicate with you regarding orders, delivery updates, or inquiries
To improve our website, products, and customer experience
To respond to customer service requests and support needs
To send promotional messages or updates only if you have opted in
We do not use your personal data for any purpose other than what is stated in this policy.
3. Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and is accessible only to authorized personnel when required for service fulfillment.
While we take strong precautions, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security, but we strive to protect your data to the best of our ability.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
Delivery partners for order fulfillment
Payment service providers for secure transaction processing
Legal authorities if required by law
All third parties are required to maintain the confidentiality of your information.
5. Cookies and Tracking Technologies
Our website may use cookies to:
Enhance user experience
Analyze website traffic and usage patterns
Improve website performance and functionality
You can choose to disable cookies through your browser settings. However, disabling cookies may affect some website features.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy policies, practices, or content of such external websites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Information
Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that your child has provided personal data on our website, please contact us immediately so we can remove it.
8. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal obligations
To exercise these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this page periodically.
10. Consent
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms and conditions.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our website or provided contact details.