Terms & Conditions

Welcome to My Mom’s Recipes. By accessing and using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or purchasing from us, you agree to these Terms and Conditions, our Privacy Policy, and any additional policies referenced herein. If you do not agree with any part of these terms, you should not use our services.

2. Products and Services

All products offered by My Mom’s Recipes are homemade food items prepared using traditional recipes and natural ingredients. Product descriptions, images, and prices are provided for informational purposes only and may vary slightly due to the handmade nature of the products.

We reserve the right to modify or discontinue any product or service without prior notice.

3. Orders and Payments

• Orders can be placed through our website, WhatsApp, or other approved communication channels.

• Prices listed are subject to change without prior notice.

• Payments must be completed using the available payment methods at the time of purchase.

• An order is considered confirmed only after payment is successfully received.

4. Shipping and Delivery

We aim to process and dispatch orders in a timely manner. Delivery timelines may vary depending on location, availability, and external factors.

• Delivery delays due to courier services, weather, or unforeseen circumstances are not our responsibility.

• Customers are responsible for providing accurate delivery details.

• Any additional delivery charges will be communicated before order confirmation.

5. Cancellations and Refunds

Due to the perishable and homemade nature of our products:

• Orders cannot be cancelled once processing has begun.

• Refunds or replacements are considered only in cases of damaged or incorrect items received.

• Requests must be raised within 24 hours of delivery with valid proof.

6. Shelf Life and Storage

Our products are freshly prepared and have limited shelf life. Customers are advised to:

• Follow storage instructions provided with the product

• Check “best before” dates

• Consume products within the recommended time for safety and quality

We are not responsible for issues arising from improper storage or delayed consumption.

7. Health Disclaimer

Our products are made using natural ingredients and traditional methods. However:

• Results may vary from person to person

• Our products are not intended to diagnose, treat, cure, or prevent any disease

• Customers with allergies, medical conditions, or dietary restrictions should consult a healthcare professional before consumption

8. Intellectual Property

All content on this website, including text, images, logos, designs, and recipes, is the property of My Mom’s Recipes and is protected by applicable copyright laws. Unauthorized use or reproduction is strictly prohibited.

9. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes

• Attempt to access restricted areas or systems

• Post or transmit harmful, misleading, or offensive content

We reserve the right to restrict access to users who violate these terms.

10. Third-Party Services

Our website may include links or integrations with third-party services such as payment gateways or delivery partners. We are not responsible for their policies, services, or actions.

11. Limitation of Liability

My Mom’s Recipes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to health reactions, delivery delays, or service interruptions.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of local courts.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our website or official communication channels.